Backlund Plumbing started in Omaha in 1940, and over the years, our business has grown to be one of the largest and most respected plumbing companies in Nebraska. Today, we have a full staff of professional licensed plumbers and customer service representatives, as well as a fleet of fully equipped residential and commercial plumbing trucks and a 10,000 square foot warehouse. But the one thing that has stayed consistent is customer satisfaction. Backlund is known for honesty, quality, and reliability and is one of the few companies that still stands behind its work with a full “customer satisfaction guarantee.”
We had a great experience with Backlund Plumbing! Sheldon did our work and he was prompt, kind, personable and talked us through what needed to be done and why. He also was great about dealing with two kids and a puppy around as well. We absolutely recommend Backlund and Sheldon!
We had some water issues due to the heavy rains, and Alex was fantastic, helping us find the right people to mitigate and resolve the issue. We had been at a loss as to who to contact, or even where the problem originated, so the help was truly appreciated. Thanks, Backlund!
They came out the same morning. The tech was nice and quickly got the drain unclogged. Also, didn't have to sell my arm for the repair.
Backlund did a great job. Alex and Josh were professional and friendly. Lines look clean and well done. Cleaned up after themselves. Getting ahold of their after hours service was also easy and timely, returned my call within 15 mins and got Alex back out to get the water heater back on all in less than an hr.
Backlund Plumbing was contracted by MUD to do a camera scope of my plumbing to make sure they hadn't done any damage.. The dispatcher that scheduled the appointment was beyond polite!! Their technician Mike was incredible!! He was very polite, explained what he was doing, he explained that the lines to the street were full of tree roots (landlords' problem) and cleaned up after himself.. If I ever were to need a plumber, I would definitely recommend Backlund and Mike!!